Who should our agency appoint as PCO?
Make sure you appoint someone of sufficient seniority to be PCO. Generally, an officer below the executive level would have difficulty fulfilling the role. This is because the PCO needs to be involved in many aspects of the agency's operations, including the decision-making processes of the agency.
Generally, the role of the PCO will include:
- participating in the development of new initiatives that have a potential privacy impact
- providing advice on the general application of the Privacy Act to new agency initiatives or to the agency's general operations
- handling, or supervising the handling, of privacy complaints and enquiries
- training staff in aspects of the Privacy Act that apply to their day-to-day activities
- being the primary privacy contact for the Office of the Australian Information Commissioner.